Privacy Policy

Privacy Policy for Total Tax Resolution

Effective Date: November 1, 2024

At Total Tax Resolution (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit totaltaxresolution.com or interact with us via phone, email, SMS, or in person.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you contact us or fill out a form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Tax-related financial details you choose to provide

  • Any other personal information submitted via our contact forms or correspondence

1.2 Automatically Collected Data

We may also collect technical data such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited on our site

  • Time and date of access

  • Referring URLs

This data helps us analyze site performance and improve your experience.

2. How We Use Your Information

Your information may be used to:

  • Provide tax resolution services

  • Respond to inquiries and requests

  • Contact you via phone, email, or SMS regarding services

  • Schedule consultations or appointments

  • Send important updates, alerts, or promotional offers (with your consent)

  • Comply with legal and regulatory requirements

3. SMS/Text Messaging Policy

By submitting a form or contacting us, you agree to receive SMS messages from Total Tax Resolution related to your inquiry or account. This includes updates, appointment reminders, service-related communication, and promotions.

Please note:

  • By clicking SUBMIT, you consent to receiving SMS messages from us.

  • Message and data rates may apply. Message frequency will vary.

  • To opt out, reply STOP at any time.

  • For help, reply HELP or contact us at +1 (516) 243-7397.

  • Your phone number will not be shared with third parties for their marketing purposes.

Your consent to receive SMS messages is not a condition of purchasing any service.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

  • Trusted service providers assisting us in delivering services (e.g., CRM tools, hosting platforms, secure form processors)

  • Legal or regulatory authorities when required by law

  • Third parties in connection with a business merger, acquisition, or asset sale

All service providers are bound by confidentiality and data protection obligations.

5. Data Security and Retention

We use industry-standard security practices to protect your data from unauthorized access, misuse, or disclosure. We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law.

Despite our best efforts, no system is 100% secure. Please do not send sensitive personal information through unsecured communication channels.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your information

  • Object to or restrict certain processing

  • Opt out of marketing communications

  • Withdraw previously given consent

To make a request, please contact us using the information below.

7. Cookies and Website Tracking

We use cookies and similar technologies to improve user experience and track site performance. You can control cookie settings through your browser. Disabling cookies may impact certain features of the site.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children. If we learn that we’ve collected data from a minor without proper consent, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Continued use of our site and services after changes are posted constitutes your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Total Tax Resolution
 30 S Central Ave Ste 100, Valley Stream, NY 11580
Phone: +1 (516) 243-7397
Website: https://totaltaxresolution.com

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